American Citizens Services >U.S. Passport Services > Damaged Passport Renewal

Consular Section

Consul General: Landon Taylor
Phone: (+38-044) 490-4445, 490-4422
Fax: (+38-044) 490-4040
6 Mykoly Pymonenka St.
Kyiv 01901 Ukraine
E-mail: kyivacsREMOVE@REMOVEstate.gov
(How to get to the Consular Section from the nearest metro station)

Important information

American citizens services unit will not be able to answer visa-related inquiries. All questions related to visas (immigrant and non-immigrant) are answered by our Call Center. Please follow this link for their contact information.


First Time Passport Application
Consular Report of Birth Abroad
Passport Renewal
Lost and Stolen Passport Renewal
Damaged Passport Replacement
Second Passport Application
Extra Pages for Valid U.S. Passport
Emergency Passport Application
Changes of Name
Parental Consent Requirement for Children Under the Age of 16
Passport Photograph Requirement
Affidavit of Parentage and Physical Presence (sample)

Damaged Passports

Passports that are damaged or in poor condition should be replaced, regardless of remaining validity.

For security reasons, damaged passports may be retained by this office.

Application Requirements

Please bring the following documents with you:

  • Proof of U.S. citizenship:
    • a U.S. Birth Certificate; or
    • a U.S. Naturalization Certificate; or
    • a U.S. Certificate of Citizenship; or
    • a U.S. Consular Report of Birth Abroad; or
    • an expired U.S. passport;
  • Proof of identity:
    • a valid passport of any country; or
    • a valid driver's license with photograph; or
    • a national identity card with photograph; or
    • a valid U.S. or State government ID card; or
    • a U.S. military ID card;
  • Passport application form DS-11: Applicants aged 16 and over must sign their own application. Form DS-11 must be printed on separate sheets of paper. Do NOT print this form on the front and back of the same sheet;
  • Two identical 5x5 cm passport photographs: The Embassy will reject any photographs that do not meet the specified requirements. Vending machine photographs and photographs printed on a home computer are unacceptable;
  • Fees: The application fee for an applicant under the age of 16 is U.S. $85.00; aged 16 and over is $100.00. The accepted payment method is cash, U.S. dollars only.
  • If applying for a child under the age of 16, you will also be required to submit both parents consent.

Method of Application

You are required to apply for the passport in person at this office. The American Citizens Services Unit public hours are any working day, Monday through Friday 9:00 a.m. - 12:00 noon.

Processing Time

The application for a full-validity (ten years for adults; five years for children under age 16) passport will be sent to the United States for printing with a secure, photo-digitized image of the bearer. You should allow seven working days for your application to be processed. When your new passport is ready, you will need to come back to the Consular Section of the U.S. Embassy to pick it up. Your damaged passport must be submitted to the Consular Officer to be cancelled at this stage.

In cases where the applicant must travel urgently or has an immediate need for a passport, the Embassy or Consulate can issue an emergency limited-validity passport.

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In Memory of
Greg & Abby Hulka
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